Terms and Conditions

This website is owned, operated and administered by Kydloves

Use of Website
We have provided this website for your use subject to the terms and conditions listed below.  Please read these carefully.  By using our website you agree to be bound by these terms and conditions. If you disagree with any of these terms and conditions you should discontinue use of the site.
We reserve the right to amend these terms and conditions at any time and therefore we recommend that you review these terms and conditions regularly.

Users outside New Zealand
Our website is operated by us from New Zealand. The information on our website may not be appropriate or available for use in other countries. If you choose to access our website from a country other than New Zealand, you do so with your own initiative and you are responsible for compliance with any applicable laws of that country.

Intellectual Property
The design and content contained within our website is intellectual property and is either owned or licenced to Kydloves or any brand we represent. It is protected by New Zealand copyright laws. Each of the various brand names, trademarks and company names represented on our website are the property of the individual companies and cannot be copied or used without prior permission of its owner.
The website is intended solely for your personal non-commercial use. Any use of our website and its content for purposes other than personal non-commercial use is prohibited without our prior written permission.
You may not systematically extract and/or utilise parts of the content of our website and in particular, you may not utilise any data mining, robots or similar data gathering and extraction tools to extract information without our prior written permission. You may not create and/or publish your own database that features content on this website without our prior written permission.

Product Information
We have made every reasonable effort to display the products featured as accurately as possible. The equipment you use to view our website may impact on the display of our products.

We have made every reasonable effort to ensure the accuracy of information provided on our website. However, occasionally errors and omissions may occur. Kydloves does not accept any liability for any loss or damage which may result from any advice, opinion, information, representation or omission contained on this website. You are solely responsible for the actions you take in reliance on the content accessed through this site.
Kydloves makes no representations or warranties of any kind, express or implied as to the operation of this site or the accuracy of information, content, materials or products included on this site, except as otherwise provided under applicable New Zealand law.
Kydloves does not guarantee that any file or program available for download and/or execution from or via this site is free from viruses or other conditions which could damage or interfere with data, hardware or software with which it might be used. You assume all risk of use of all programs and files on this site, and you release Kydloves entirely of all responsibility for any consequences of its use.

Third Party and Linked Websites
For your convenience we may provide links to third party websites. Kydloves is not responsible for the condition or content of those sites. Kydloves makes no representation or warranties of any kind as to the operation (including privacy and security) or accuracy of information or content on third party websites. You access the third party websites and/or use the site's products and services solely at your own risk. Kydloves are not liable for any loss or damage arising from your use of these websites.

Refunds may be provided in accordance with our Returns Policy which is to be considered as part of these terms.

You authorise us to collect information about you from time to time through the website. Any such information collected shall be treated in accordance with our Privacy and Security Policy which is to be considered as part of these terms.

Our E-Commerce Services are provided through a secure website using SSL (secure socket layer) encryption. However, you acknowledge and agree that Internet transmissions are never entirely secure or private, and that any message or information you send to or through the website (including credit card information) may be read or intercepted by others, even where a website is stated as being secure. Neither we nor our payment provider(s) shall have any liability for the interception or 'hacking' of data through the website by unauthorised third parties.


Terms of Sale 

Your Account
For your convenience you may create an online shopping account on our website. 
To create an account we require certain ‘mandatory’ information. If you do not want to provide this information we will not be able to create an account for you.
For your security, if you create an account on our website it is your responsibility to ensure the confidentiality of your account and password and that no unauthorised persons have access to them. You should let us know immediately if you believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.

Your Order
Your order on our website constitutes an offer to us to purchase goods.
While we make every effort to fulfil your order there may be occasions where we may be unable to.   This may be due to items being out of stock or no longer available, your payment being declined, and the identification of a pricing error or incorrect product description.
Due to our dispatch processes we are unable to cancel or amend customer orders once we have emailed you to say that your order has been dispatched.   Please check your order carefully before proceeding to payment on our website.

Prices for our products are displayed in New Zealand Dollars inclusive of GST. There is also a currency converter for your convenience.
You may also be charged additional delivery fees based on your location and total value of your order.
We have made every effort to ensure all pricing on the website is accurate. Occasionally an error may occur and goods may be incorrectly priced. Should we discover this we will contact you and ask whether you wish to continue with the order at the correct price.   We reserve the right to amend errors or to update pricing at any time without prior notice.

Payment Methods
Prices for our products are displayed in New Zealand Dollars inclusive of GST. There is also a currency converter for your convenience.
We accept MasterCard, Visa and debit cards.
Your credit card will be charged at the current rate of exchange when your order is processed.
The card security code you will be asked for when paying by credit card is the three digit number found on the back of your card with your signature. If, for any reason, there is a problem with collecting payment from your credit/debit card or other chosen payment method we will not be obliged to accept and/or dispatch your order.
Your security is important to us. As part of our policy to protect against the fraudulent use of credit/debit cards, security checks may be conducted on transactions processed through our website.

Payment of Additional Fees, Taxes and Import Duties
All applicable taxes, import duties, levies or tariffs from individual countries which may be payable (if any) are the responsibility of the purchaser.

We can deliver to New Zealand and overseas addresses. We cannot deliver to post office boxes.   Please ensure the delivery address and receiver’s name for your order is accurate and complete.  We do not take responsibility for any orders that you do not receive due to incorrect delivery information.
While we take every effort to deliver your products to you within the agreed delivery times, there may be occasions where we are unable to deliver within these time frames.  To the maximum extent permitted by law we will not be held liable for late delivery.
We will send you an email when your order is dispatched.  You must notify us within 10 days of the dispatch date if you have not received your order.

Your Consent
By using the kydloves website to purchase goods you are agreeing to accept the Terms of Sale.