Delivery & Shipping
We will always aim to dispatch your order within one working day. Our distribution centre can be extremely busy within peak times so it may take 1-2 days on these occasions.
New Zealand orders
Delivery is FREE on any order valued at $75 or more delivered anywhere in New Zealand.
Shipping on orders valued at less than $75 is $5.99 delivered anywhere in New Zealand except rural addresses for $9
We need a physical street address for your order because couriers don’t deliver to PO boxes. Yes, we will deliver to rural delivery addresses for $9 delivered anywhere in New Zealand.
Orders will be sent via courier with a transit time of approximately 1-3 working days from date of dispatch. Please allow additional days for rural deliveries. From time to time we may use alternative delivery methods but this will not impact the shipping charges.
If you are choosing an item and delivering to a New Zealand address the local freight rates apply.
Shipping is free on any order valued at $300NZD or more worldwide.
Orders valued at less than $300NZD to Australia will be $12 and to the rest of the world for just $20.
Orders should arrive in approximately 10 working days of dispatch but could take longer depending on location. Overseas orders may not be trackable depending on location. From time to time we may use alternative delivery methods but this will not impact the shipping charges.
Where do we deliver to?
- New Zealand
- Australia & the South Pacific
- UK & Europe
- USA & Canada